1 hour ticket response
Timely assistance is our prime objective and this is why we’ve got a team of qualified client support engineers who are ready to offer a rapid reply to any question that you might possibly have. Simply post your customer support ticket from your Online Control Panel and we will respond within 1 hour at the latest. In fact, we work hard and aim for a twenty–minute trouble ticket response time.
A Topflight Technical Support Service
We have a team of web hosting support engineers who are ready to answer all your queries anytime you require assistance. Most of our technical support team members have many years of experience in the Linux shared hosting service business, which means that you can constantly count on rapid and detailed answers to your queries.
A User–Friendly Help Center Section
Built into the Online Control Panel is an intuitive Help Center, which offers different information sources. You can browse through a frequently updated knowledgebase featuring web hosting account management articles and web site administration articles, check the educational video tutorials or have a peek at the F.A.Q. repository.