Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance team is taught to very quickly address all Linux shared hosting service customers’ inquiries and assistance inquiries. Through our ticket system, it will be possible to fill in your inquiry and a support crew member is going to get back to you in only max 1 hour. Realistically, practice indicates that the regular reply time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is delivered by a crew of skilled consultants who’re ready to answer your request right away. You’re able to get in touch with the support team by starting a help and support ticket from your Online Control Panel or by sending us an email message. On working days, you may also call us on the phone or take advantage of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require support while working within the Control Panel, you are able to always just click the Help button and track down your question in the listing of articles that will pop up. We have also turned almost all of the articles and reviews into video tutorials. The listing of instructional videos will come up if you select the Videos option present in the top right angle.