Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Online Control Panel you can find an exhaustive Help section offering a lot of how–to articles and frequently asked questions. They are compiled by our support team of qualified technicians. Simply fill in your question and our intelligent platform will give you the most suitable answer.

  • Top quality support service
  • Tutorial Video Clips

  • We have compiled a selection of how–to video tutorials that detailedly illustrate how to deal with a typical problem connected to your Linux shared hosting service account. You will find the educational videos in the Help Center.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 help desk service with a one–hour ticket response time guarantee. A group of proficient tech support engineers will be available to you to reply to all the inquiries that you could possibly have. During off–peak hours, a response will be provided within just 20 minutes.