A 99.9% Server Uptime
We’ve built our shared hosting system using stable hardware and strongly modified software. Our admins have installed a modified version of SELinux on each of our web hosting servers to ensure maximum protection and dependability. We have set up several anti–DDoS appliances combined with very powerful firewalls to make sure our network is unassailable and safe.
All Linux shared hosting service packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you pick, the uptime guarantee remains the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it’s important to also set up your own network architecture. For this reason, we built a custom internal network in all our datacenter facilities. Based on high–end Juniper switches and routers, our internal network allows for insanely fast data transmission rates and is also fully redundant.
Thus, you will enjoy a 99.9% network uptime in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe and in our datacenter in AU, no matter which hosting package you’ve chosen.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you’re not pleased with our hosting services, or if you think that they are insufficient, or if you decide that you need a Linux VPS web hosting service instead of a cloud hosting plan – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll retain total control of your domains even when you delete your hosting account with us.
24/7 Technical Support
We have attentively hand–picked each single member of our 24x7 support staff to make certain that we can provide the best support you can possibly get. Each of our technical support engineers has lots of years of experience working with web hosting accounts behind his back, so they know very well what they are doing. Moreover, they’re available 24x7 – you will be able to contact them at any moment and they’ll reply ASAP.
Their average response time is just 20 minutes, whereas with many other web hosting providers you have to wait around for days. Besides, we offer a 1–hour response time guarantee. Irrespective of what happens, your questions will be answered within one hour.