The service uptime is sometimes dismissed by many people when they're looking for a new shared hosting provider, but it can often be far more important than the actual plan attributes. It will not matter how good a plan is if the websites hosted in the account are unavailable for long time frames. This kind of downtimes are often penalized by search engines, not mentioning the fact that site visitors will most likely not revisit a web site they experience difficulties with. For this reason, it is important to check the stability of the web hosting service prior to getting a new account to be confident that the success of your Internet sites will not depend upon third-party variables, but entirely on their content and on your marketing and advertising campaigns.
Service Uptime Guarantee in Shared Hosting
If you get a shared hosting
plan from our company, we guarantee that your Internet sites will be up and running no less than 99.9% of the time. We've basically eradicated the hosting server downtime by using a sophisticated cloud hosting platform where individual sets of web servers address every portion of the overall service - files, databases, e-mail messages, and so on. In that way, should there be a problem with a web server, the other servers inside the cluster shall simply take over and your internet sites will not be affected in the slightest. To prevent any infrastructure issues, we also have diesel-powered backup generators and a few independent Internet providers. Qualified administrators keep an eye on the web servers 24/7 to handle any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server
packages come with a 99.9% uptime guarantee. As a matter of fact, you'll not notice any downtime or service interruptions at all because of the fact that we use an innovative cloud platform and instead of running everything on just one web server as most companies do, we have independent clusters of servers that control each service - files, emails, CP, databases, etc. We've got a custom load-balancing system, so our hosting service is far more stable than what you'd typically find available on the market. To make sure that nothing will disrupt the work of your sites, our server facilities have diesel powered backup generators and several different Internet providers. We have software and hardware firewalls to stop DDoS attacks and admins overseeing the web servers 24/7 to sort out any software issue that may appear.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server plans feature a 99.9% uptime warranty. The stability and availability of the service is guaranteed by a number of Internet providers and diesel backup generators. We also employ new hardware for the physical hosting servers where the VPS accounts are created to avoid any possibility of hardware failure and each part has been tested thoroughly. The safety of your information is ensured through enterprise-level hard disks working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your web sites will be working practically without any interruptions. Our skilled administrators will resolve quickly any software issue that could show up, so even if there's an issue with a different VPS server
account on the physical hosting server, your VPS isn't going to be affected. The server uptime is listed on our internet site and not hidden in our Terms of Service simply because we can keep our promise and provide an incredibly dependable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we are unable to control what you do with your dedicated server
, the types of offline software or script-driven apps you install on it or how often you restart it, we can guarantee that it's going to be accessible a minimum of 99.9% of the time. Your machine is going to be located in our state-of-the-art facility at the heart of Chicago and its uptime and accessibility is going to be guaranteed by powerful diesel backup generators and several Internet providers, so no blackouts or any other infrastructural difficulties will affect the proper work of your sites at any time. Our qualified team of system admins will make sure that if your server freezes for some reason, it'll be rebooted immediately. To avoid any possibility of breakdowns, we are going to give you a hosting server with new and thoroughly tested hardware components to make certain that all of your sites are going to be functioning no matter what.