Lots of persons who start using their first web hosting account, or switch companies, usually have inquiries concerning how certain operations are executed or face predicaments when setting up different things, including emails, site settings, etc. That’s the reason why, some web hosts have prepared documentation with popular questions and problems so as to help their clients obtain info quickly and easily. As a result, the customer support engineers can dedicate more time to actual problems that given customers may be facing, because the solution for the minor things will already be available on the Internet and clients will be able to tackle them without having to contact the help desk support staff. Having thorough documentation is truly important, especially for new clients without any prior experience, because the web hosting service entails a huge amount of functions and many individuals can become bewildered about what action to take. A good knowledge base can both help you do the operations that you need and acquaint yourself with how the hosting service functions as a whole.
Extensive Online Documentation in Shared Hosting
All Linux shared hosting service that we are offering include a detailed knowledge base where you can find all you should know with regard to your web hosting account. Regardless of whether you are intending to create a brand-new database, to forward a domain using an .htaccess config file or to set up an email account on your personal computer or telephone, you can simply read our step-by-step help articles and all the information that you require will be there. When you open a specific section of your Hepsia hosting Control Panel, you’ll see articles that are relevant to the features that can be accessed through it. If you prefer to check the whole collection of articles and get informed about all the functions that Hepsia offers, or simply to read general information about the web hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve made every effort to encompass any complication that you might possibly encounter, but if you don’t find the info that you are looking for, you can always touch base with us, as our customer service staff representatives are at your service 24x7x365.
Extensive Online Documentation in Semi-dedicated Servers
Our Linux semi-dedicated servers include comprehensive online help documentation where you will find information about all the features that our custom-built Hepsia hosting Control Panel offers, along with solutions to different questions and predicaments that you may bump into. All installation guides contain thorough descriptions, which goes to say that you will not have to worry about skipping something in case you’d like to export a database, for example. The troubleshooting articles cover a range of different possible causes of particular issues and the solution for each of them, so in case you aren’t able to send email messages even though you have the right settings, for instance, you can quickly find out what the reason for this may be and repair the problem with a few clicks in your mail client. As the Hepsia Control Panel offers quite a lot of features, you’ll be able to find applicable articles in each section. If you wish to examine all help articles, click on the Help link, which is located in the top right corner of the screen.